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REGISTRY STATEMENT

PRIVACY POLICY

Our company information registered in England number GB07995201 with our registered office at 1 Parkshot, Richmond, Surrey, TW9 2RD.


Please read this privacy policy carefully. This statement covers information about the
processing of your personal data by us, including when using the Method Putkisto website and the services described on the website (“Services”).
 
We recognise the importance of good data processing and are committed to processing your personal data in accordance with applicable law, such as the General Data Protection Regulation of the European Union, with due regard for its protection and confidentiality.


We appreciate your trust.

What kind of information do we collect?

The personal information we collect is a natural part of the service we provide so that we can create and improve the best possible user experience for our customers. The information we process includes, for example, your first and last name, title or role, address, e-mail address, telephone number and other information you provide on your own initiative when using our services. In addition, we may collect marketing authorisation and prohibition information, online service username and login information, and information required for payments and credit transactions. We collect information directly from you or through the online services you use
(including their cookies). We report cookies separately in connection with online services at the time of data collection.


The basis for data collection is the customer relationship, i.e the implementation or preparation of an agreement with you. The collection of information may also be based on a legitimate
interest (which may be, for example, the marketing of our products and services) or your consent.
 
We use the WIX system in marketing, sales and customer service. Here is a description of the information collected by the system.


When you log in to our website to use our services or subscribe to a blog, a profile will be created for you on our website. After you give us a marketing authorisation or when we have a legitimate interest in it, we may send you marketing communications. We may also choose to stop marketing communications after sending us a message at: or by following the instructions at the end of each marketing message to disallow marketing.

What is the information used for?

We use the information for the services provided by Method Putkisto studios and instructors, including information provided for sign-ups, appointments and payments. We may send you customer information as well as other information about our services, new products, offers and promotions, as well as newsletters. We also use the information for the continuous development of our service.

The roles of our partners in data processing

Method Putkisto, its group companies and contract studios and directors, act together as data controllers. If there are changes in the ownership of the Method Putkisto, the information will be
transferred / handed over to the new owner. We take care of our partners' data protection obligations with the necessary contractual obligations.

Payments

We use PayPal (www.paypal.com) to process card payments on our English language website. PayPal also stores your payment information for refund requests and fraud prevention. PayPal is a US-based company that meets the requirements approved by the European Commission for data processing through the EU-US Privacy Shield framework. For more information, we encourage you to familiarise yourself with PayPal's privacy policy .

 

On our Finnish-language website, we use the Finnish Paytrail (paytrail.fi) service to process card payments. Paytrail also stores your payment information for refund claims and fraud prevention. For more information, we encourage you to familiarise yourself with Paytrail's privacy policy .


For event, class and some appointment booking services, we use WIX payment services . 

Orders

We use the Online Warehouse service to deliver orders. When you order something from us, your contact information and name as well as information about the order will be forwarded to the Online Warehouse. The online warehouse stores and processes your information for order tracking and order customer service.

Do we share your information?

In situations other than those described above, we will only share your information as required by law or if we believe in good faith that it is required to comply with legal obligations and to defend ourselves against legal claims, health and property or if a legitimate interest so requires.

How can you exercise your rights?

You can request that your information be reviewed by sending us a request to:

M. Putkisto Ltd
56 Derby Road
London SW14 7DP

Upon request, please send us your name and contact information, as well as any other identifying information you need to expedite our investigation and processing.

Changes to your data

If the information we collect about you is inaccurate or incomplete, you can ask us to update the information by sending an email to: office@methodputkisto.com

Please include in the request any information you would like us to update. This speeds up the processing of the request.

How secure is the processing of your information?

We use the necessary technical and organisational security measures to protect your personal information against unauthorised access, disclosure, destruction or other unauthorised processing. Such means include e.g. firewalls, encryption technologies, use of secure equipment facilities, appropriate access control, controlled access and control of their use, instruction of personnel involved in the processing of personal data, and careful selection and instruction of subcontractors.

Do we record or record customer communications?

In some situations, we may record or record customer communications in situations specifically defined by applicable law, such as for business development (quality control or education) or for crime prevention or investigation.

How long do we process your data?

We will process your data for as long as is necessary for the above purposes or due to legal obligations. Usually, we will delete the information no later than 10 years after the end of the customer relationship.

You can ask us to delete your information by sending an email to: office@methodputkisto.com

Please provide your name and email address when requesting. 

 

Please note that after deleting the data, the profile created on the website cannot be used or its data can be restored. Please also note that it is not possible to delete all information if we have a statutory obligation to retain the information, such as the 10-year retention period specified in the Accounting Act.

Questions and complaints

If you have any questions about this Privacy Policy, please contact us at:

M. Putkisto Ltd
56 Derby Road
London SW14 7DP

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You have the right to complain to the supervisory authority about the processing of personal data or the processing of related requests. The contact details of the supervisory authority are:

 

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113

We may change and update these privacy policies as necessary. We therefore ask that you review our processing policies regularly.

Cookies

Disclosure of cookies to third parties

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We provide some necessary information to third parties (Google Analytics, Facebook, PayPal, Paytrai, WIXl) to ensure delivery, customer care, and marketing.

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We use customer data with third parties for analysis and personalization purposes. Information used for analysis and personalisation purposes is anonymised or pseudonymised whenever possible.

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If necessary, we also provide information at the request of the authorities, we always inform the customer about requests for information, if this is permitted by law.

Third Party Cookies

We use WIX, Facebook, Instagram, LinkedIn, Google Analytics, Google Tag Manager and Google AdWords services. With the help of cookies, we receive information about the number of visitors to the website, the most read pages, the channel from which the page was visited and the browser used. Cookies make it possible to target advertising and optimise marketing measures. Cookies do not harm your computer or your files. They are used because they help us develop our site and help make e-commerce and site login work better.

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The Analytics tool collects information about visitors. Mostly it looks mainly at the number of visitors, but sometimes it also looks at which channel the site has come from and what browsers have been used. Analytics is commonly used on almost every website.

You can enable or disable cookies by changing your browser settings.

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Your browser settings may prevent cookies from being used.

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